Terms of service

1. Terms of Service – Furever Goods

OVERVIEW
Welcome to Furever Goods! The terms “we”, “us” and “our” refer to Furever Goods. Furever Goods operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Furever Goods is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

[Keep all sections from your original Terms of Service exactly as edited earlier, replacing “My Store” with “Furever Goods.”]

Contact Information
Questions about these Terms can be sent to us via our contact form: [Contact Us Page Link]

2. Privacy Policy – Furever Goods

Last updated: [Insert Date]

At Furever Goods, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Name, billing and shipping address, payment details, and order history

  • Device information such as IP address, browser type, and referring URLs

  • Any information you provide via our contact form

How We Use Your Information

  • To process and fulfill your orders

  • To communicate with you about orders, promotions, or updates

  • To improve our store and services

  • To comply with legal obligations

Sharing Your Information
We share your information only with trusted third parties necessary for order fulfillment (e.g., payment processors, shipping carriers).

Data Retention
We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Your Rights
You have the right to request access to, correction of, or deletion of your personal data.

Contact Us
Please use our contact form here: [Contact Us Page Link]

3. Refund & Returns Policy – Furever Goods

Last updated: [Insert Date]

We want you to be happy with your purchase from Furever Goods. If you are not satisfied, please review our refund and return policy below.

Returns

  • Returns are accepted within 30 days of delivery for unused, unopened products in their original packaging.

  • To start a return, please submit a request through our contact form with your order number and reason for return.

  • Customers are responsible for return shipping costs unless the product arrived damaged or defective.

Non-Returnable Items

  • Gift cards

  • Clearance items

  • Personalized or custom products

Refunds

  • Once your return is received and inspected, we will confirm approval or rejection.

  • Approved refunds will be processed to your original payment method within 5–7 business days.

Exchanges
We only replace defective or damaged items. Please use our contact form to arrange an exchange.

Contact Us
Please use our contact form here: [Contact Us Page Link]

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